Privacy Policy
Last updated: July 11, 2026
Falcon Group Home Improvement LLC ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
When you use our website, request a quote, book a service, or make a payment, we may collect the following information:
- Your name, phone number, and email address
- Your service address and project details
- Messages and requests you send through our contact or booking forms
- Payment information processed securely through our payment provider
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes and estimates
- Schedule and perform the home improvement services you request
- Process payments for our services
- Communicate with you about your project, appointments, and invoices
- Improve our services and website
Payment Information
We do not store your credit card or bank card details on our servers. All payments are processed by a trusted third-party payment provider (Stripe) that follows strict industry security standards. Your card information is handled directly and securely by the payment provider.
Sharing Your Information
We do not sell or rent your personal information. We only share your information with trusted service providers who help us operate our business (such as our payment processor and email service), and only to the extent necessary to provide our services. We may also disclose information if required by law.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Choices
You may contact us at any time to ask what information we hold about you, to correct it, or to request that we delete it. You can reach us using the contact details below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
Questions?
If you have any questions about this page, please contact us:
